Samsung Xchange Operator
Every call into your business is a potential revenue generator. So why would you risk that call being mishandled or misdirected? If the caller cannot get through to the right person in your company they will try somewhere else.
That’s why Samsung has developed Samsung Xchange Operator, a full screen client application designed to be used in conjunction with a Digital or IP handset to provide full operator functionality. With the simplicity of point and click operation, Samsung Operator replaces traditional handset key and lamp working to offer each Operator extensive call handling functionality, vastly improving their day-to-day management of incoming call traffic.