Cloud PBX and VoIP Solutions for South African Businesses
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- Voice, Data and Cloud PBX
Every branch on one phone system. Every call at cloud prices.
Consensus provides cloud PBX South Africa businesses trust to unify every branch, cut call costs and free their teams to work from anywhere. Hosted PABX, on-site PBX and SIP trunking that unify your branches, empower remote workers and slash what you spend on calls every month.
Modern Business Telephony Without the Legacy Costs
Many businesses are still paying premium rates for outdated voice infrastructure, relying on ageing copper-based networks and expensive per-minute call charges. Modern VoIP and PABX solutions replace these legacy systems with a flexible, cloud-enabled platform that reduces call costs, improves reliability and gives your team the freedom to work from anywhere.
Whether your employees are based in a single office, spread across multiple branches or working remotely, everyone operates on the same phone system with the same extensions, features and call experience. Businesses typically reduce their voice costs by 40–70% while gaining access to capabilities that traditional PBX systems simply cannot provide, including mobile and desktop softphones, video conferencing, call recording, advanced reporting and seamless integration with modern business applications.
Consensus delivers a complete range of telephony solutions, including hosted cloud PABX platforms for organisations seeking maximum flexibility, on-premise PBX systems for businesses with specific compliance or integration requirements, and SIP trunking with least-cost routing to replace expensive legacy phone lines and ensure every call takes the most cost-effective route available.
A modern phone system should do more than make and receive calls.
- Employees can use their extension from any device - desktop, laptop or mobile - to stay connected wherever they are
- Built-in video conferencing and screen sharing remove the need for separate collaboration tools
- Call recording supports quality assurance, compliance and staff training
- Real-time dashboards and detailed call reporting give managers visibility into team performance, customer interactions and call volumes
- Call queues, IVRs and auto-attendants ensure customers reach the right department quickly and professionally
- Integrates with Salesforce, Zoho, HubSpot and Microsoft Teams to support your existing workflows
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Ready to Modernise Your Business Communications?
Whether you’re replacing an ageing PBX, connecting multiple branches or looking to reduce monthly call costs, Consensus can design a telephony solution tailored to your business. We’ll assess your current setup, recommend the most cost-effective option and manage the entire migration process from start to finish
A Seamless Migration with Minimal Disruption
Moving to a new phone system does not need to be complicated. Consensus manages the entire migration process, from number porting and extension configuration to user training and go-live support. Most small and medium-sized business deployments can be completed over a single weekend, allowing your team to start Monday morning on a fully operational system with little to no disruption for customers.
Fibre connectivity is recommended but not essential. VoIP services perform reliably across fibre, fixed-wireless, LTE and many stable ADSL connections, and we conduct a connectivity assessment as part of every deployment. Existing business numbers can usually be retained through a straightforward porting process, typically completed within 7–14 working days.
For organisations concerned about power outages, hosted PABX platforms continue operating even when a site loses power, automatically routing calls to mobile devices or designated backup numbers. Businesses using Microsoft Teams can also take advantage of Direct Routing services, enabling outbound and inbound calling through Consensus SIP trunks directly from Teams.
Hosted PABX solutions typically start from R150–R250 per extension per month, with flexible calling options based on usage or bundled minute packages. Final pricing is tailored to your number of users, calling patterns and business requirements.
Cloud PBX and VoIP FAQ
Hosted PABX typically starts from R150–R250 per extension per month, with calling bundled or billed per usage. Final pricing depends on your number of users, calling patterns and requirements. We provide a tailored quote after a free assessment.
Fibre is recommended but not essential. VoIP runs reliably over fixed-wireless, LTE and many stable ADSL connections, and we run a connectivity assessment as part of every deployment to confirm your line can support it.
Yes, in almost all cases. Number porting typically takes 7–14 working days and we manage the process for you.
Hosted PABX keeps working even if your site loses power, automatically routing calls to mobile devices or backup numbers you’ve designated in advance.
Most small and medium business deployments are completed over a single weekend. Your team starts Monday on a fully working system, with little to no disruption for customers.